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Head Office
Head office is there to support the stores and any other channels. Our office is in Amersham, not far from where our Entertainer Store was established back in 1981. There are a variety of different teams you can choose to work in, each with their own career paths to allow you to grow.
We want you to have a happy balance between work, leisure and family time and our Blended Working Policy supports that and includes shorter Fridays, home working and flexible start times. There are plenty of amenities in our new office, with free parking, break out areas for meetings, an open plan layout and a great outdoor space!
Our Teams
Marketing
Working in our marketing team you would be responsible for communicating all the values of the brands we manage and engage with our customers in meaningful ways across a variety of platforms.
Digital
The online team head up our websites, continuously developing how customers shop with us and how we communicate with customers through our various platforms.
People
Our People teams covers everything from payroll, contracts, training, recruitment, benefits and much more.
Operations
Our ‘Ops’ team manage all the store communication and processes. Some of the team deliver our new store openings and make sure the existing stores are all top performers with high standards, whilst others look after our customers when they need help.
Risk Management
The Risk team looks after all internal audit functions, from Health and Safety to cash management through to toy safety.
Logistics
This team look after our stock intake and also the dispatch of all stock to all our stores and franchisee partners. They also make sure our online orders are fulfilled.
Property
The Property team work closely with the stores, supporting them with any maintenance and property needs. The team also look after the contracts for our portfolio of stores and Head Office facilities.
Finance
Our Finance team keep all the numbers in order, providing reports, looking after our budgets, forecasting, and making sure we pay all our invoices.
IT
IT support all core IT systems and infrastructure across all central systems and the wider store estate working alongside the program management team driving innovation with new technology.
International
Team International are always away! These guys support our overseas partners. They replicate The Entertainer and Early Learning Centres with our franchise partners around the world, through a master franchising model.
Benefits
We offer a competitive level of pay along with a great range of benefits in addition to great holiday entitlement.
Blended Working - We want you to have a happy balance between work and leisure/family time. Provided your role qualifies then you can work from home up to 6 days a month. We also offer flexibility on your start times with a window between 7.30 am and 9.30 am to help with school runs and commutes.
Profit Share - We provide a Profit Share for all our employees across the business. The scheme pays out a percentage of your basic salary provided the company achieves its profit triggers for the financial year.
Jack’s Treasure Chest - This is where all your additional employee benefits are! Jack’s Treasure Chest gives you instant access to 1000’s of discounts on everything from high street retailers to cinema tickets and holidays but also has information about all of our other benefits that you have access to.
Cycle to Work Scheme - Fancy a new bike? The cycle to work scheme is a tax and national insurance free scheme set up by the Department for Transport to help promote healthier journeys to work and reduce pollution and congestion. If you sign up to the scheme you could save around 33% and it is available to all employees.
Toy Discount - You work for an amazing toy retailer. One perk of your job is a generous discount on toys. Perfect to take advantage of for birthdays and Christmas!
Life Cover - Our Group Life Assurance Scheme provides a benefit of four times your basic annual salary in the event that an employee dies in service. Everyone is included after a qualifying period.
Holiday Time & Birthday Leave - We all look forward to our holidays and some time to relax and take a break from work. It’s good to come back recharged and ready to go! Even better, your holiday entitlement increases with service up to 36 days including bank holidays. If your birthday falls on a working day you will also be able to have a paid days leave to celebrate.
Pension Scheme - Your retirement may seem a long way off but the sooner you start paying into a pension the more likely you are to afford the things you will want when you retire. The company pension scheme is open to everyone. We will contribute the equivalent of 3% of your salary into the scheme. The company’s contribution increases with service up to a generous 10% of salary. You will also need to contribute into the pension scheme to meet current statutory requirements.
Payroll Giving - Our Payroll Giving Scheme allows you to support your favourite charities (tax-free) through your pay. As long as you are a UK taxpayer you can donate to any UK-registered charity that you like. In order to enhance your generosity, The Entertainer will match your donation.
Did you know You can sign up for Gift Aid, 25% will be added to your donation at no extra cost to you. So far, our scheme has raised close to £1,500,000 for great causes. The scheme is now so successful that we are the UK’s leading retailer, with fantastic levels of employee participation. This has resulted in the Company being recognised with a Diamond award by the government, alongside several other national payroll awards.
Pennies from Your Pay - Another way to give to charity is to sign up to Pennies from your pay. This means, that the spare pennies from your monthly salary are deducted and donated to our chosen charity, Cancer Research UK. It’s a good way to give, as it happens automatically and it will never be more than 99p per month, you won’t even notice it’s gone!
What career opportunities do we offer at The Entertainer? - At The Entertainer, we have motivated and enthusiastic colleagues in our stores, head office and fulfilment operations who are constantly dreaming up ideas so we can be the Best-Loved Toyshop. Each area of the business has their own career paths with opportunities for progression and development, you just need to decide where is right for you!
We want you to grow and develop with us, which is why we will support you with training courses, programmes that are designed to encourage people to take the next step in their career.
Learning @ Work - We will support your learning and development at every stage of your career here with us. It starts with an engaging induction, access to our Learning Management System (LMS) ‘The EnterTrainer’ and on-the-job training and support. The LMS provides self-paced, learner-led training that covers everything from customer service to confidence building, wellness training to practical skills and much, much more. We also run learning events throughout the year as well as courses, workshops and webinars. The learning opportunities here are endless. We actively encourage you to challenge yourself, to stay curious and to aim higher. Whether you want to be the best you can be in your current role, or if you are looking to progress, we have a training plan here to support you and your career.